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Cheltenham Chamber Seminars 2018 11.30 am – 12.30 pm (unless otherwise indicated)

Free for members; £6 for non-members. Limited space, priority will be given to members.
Seminars will be held at Cheltenham Chamber’s Business Centre, 2 Trafalgar St, Cheltenham, GL50 1UH. (unless otherwise indicated)

Thursday 05 July 2018
LEADERSHIP: UP YOUR SALIENCE

Leadership is all around us but business people within small-medium sized companies do not readily identify themselves as leaders. Rather, research confirms that they busy themselves with the ‘doing’ using the technical skills that they deployed to start their business or to run their part of the company. In this inspiring one hour session, Stewart will lead everyone in a series of activities exploring how leaders can identify more with leadership and learn how to lead.

Presented by: Stewart Barnes
Company Name: Quolux Ltd
11.30 am - 12.30 pm

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Thursday 19 July 2018
SEMINAR SERIES - THE IMPORTANCE OF CUSTOMER SERVICE AND HOW IT DIFFERS FROM CUSTOMER EXPERIENCE

Topic: The importance of Customer Service and how it differs from Customer Experience
Presented by: Laurence Cripps, Sales Manager
Company Name: House of Fraser
11.30 - 12.30

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Thursday 13 September 2018
SEMINAR SERIES - : DOING GOOD IS GOOD FOR BUSINESS - HOW CSR CAN IMPROVE YOUR BOTTOM LINE.

Topic: Doing good is good for business - how CSR can improve your bottom line.
Presented by: Claire Thayers
Company Name: Folk2Folk
1130-1230

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Thursday 20 September 2018
SEMINAR SERIES - PREVENTION IS BETTER THAN CURE - DON'T LET YOUR FIRST AID BECOME A BUSINESS EMERGENCY

11.30 - 12.30
Presented by: Clare Seed
Company Name: Tidal Training Direct Ltd

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