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DOUBLE SEAL OF APPROVAL FOR LAW FIRM
Leading law firm Harrison Clark Rickerbys has been given a double seal of approval, for both its approach to clients and its approach to its own staff.
The firm is accredited by Lexcel, the Law Society's quality mark for excellence in legal practice management and excellence in client care, and has also received praise from Investors in People for its” total commitment to client care”, its “open and honest culture” and its “modern and ambitious approach”.
Assessor Barbara Marsh said in her report: “I was impressed by the positive attitude of your people. New arrivals were complimentary about their induction, the welcome they received and the training they are undertaking.” She noted that the firm was “committed to quality and client care at every stage of the process, from the initial meeting with the client through to the end of the matter,” focusing on “growth for tomorrow whilst remaining to give excellent service today.”
Caroline Irvine, the firm’s compliance partner, said: “We are really delighted with the comments – Investors in People is an important standard for us to hold ourselves to, and the assessment highlighted plenty of areas of good practice on which we can build. We know that in order to give our clients the best service, we need to invest in our staff.”
Harrison Clark Rickerbys has 400 staff and partners based at offices in Worcester, Cheltenham, Hereford, the Wye Valley, Birmingham and the Thames Valley, who provide a complete spectrum of legal services to both business and private clients, regionally and nationwide. The firm also has a number of highly successful teams specialising in individual market sectors, including health and social care, education, agricultural and rural affairs, defence, security and the forces, and construction.