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Claire Thayers & Associates

Junior IT Technician

Advertised 10 March 2017

The role of Junior IT Technician is a permanent, full time role based in our Tewkesbury office working 9am to 5:30pm and is paying a starting salary in the region of £14,000 to £18,000 based on knowledge and experience.

Quintech is a leading IT Managed Service Provider and Microsoft Silver Partner based just off Junction 9 of the M5 on the Gloucestershire/Worcestershire border. Due to our continued success we are looking to expand our Technical Installation and Support team with the recruitment of a Junior IT Technician.

Suitable candidates will need to have a desire to develop a basic working knowledge of IT computer systems into a fuller understanding. Working in a busy workshop environment preparing IT systems for client installation and managing the flow of IT systems into and out of the workshop.

To be considered for the role of Junior IT Technician you will need to show evidence of the following:

 A basic working knowledge and understanding of IT computer systems along with a desire to quickly develop that knowledge and understanding.
 An ability and enthusiasm to work in a fast paced workshop environment.
 Offer a calm and measured approach to handling multiple enquiries and requests.
 Managing and maintaining client relationships, providing customer service and building a good knowledge of customer IT environments, to ensure you can fully consult with client's regarding their technical requirements.
 Completing tasks efficiently, and in a timely manner, and communicating progress regarding requests both internally and to the customer to ensure everyone is kept up to date.
 A strong communicator, both verbal and written.
 A good understanding of Customer Service requirements and an ongoing desire to ensuring those requirements are kept and maintained throughout the department.
 A basic level of knowledge and understanding of the Microsoft Office suite of applications.

If you think you have what it takes to join our team then please send us a copy of your CV along with your salary expectations and a covering letter outlining your suitability for the role.

Apply to :-

JP House, Green Lane Business Park, Green Lane, Tewkesbury, Gloucestershire, GL20 8SJ

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